Barclays Bank

Worst branch ever... the waiting time is terrible long. If you need the till make sure you book half a day off if you go to this branch. And when you get to the till you might find someone there that doesn't really know what to do. Sorry, but Barckleys should really rethink the way they organised their branches. There are things that can't be done at the several useless machines they have in the branch. So 0 stars if possible...
Apr 14th, 2023

The staff are rude and quite aggressive when asked questions the only thing that they said was go online so what is the point in giving banks at all completely unacceptable behaviour the staff are unwilling to help
Mar 31st, 2023

Jan 8th, 2023

I found the staff very helpful couldn't thank you enough.
Oct 24th, 2022

Disrespectful staff that lack basic customer service skills. Avoid this branch at all costs! I was told via email to go into branch regarding ID verification for a charity account. The manager Mr German at first said it has be done electronically until I showed him the email stating the contrary. He then said I had to go upstairs for my query to be dealt with. I was sat upstairs in the waiting area assuming there had been communication between the two floors. After 5 minutes or so I had to initiate to approach the advisors upstairs (who both had seen me enter the waiting area) because it was clear that there had been no communication between staff on both floors. I was told by an advisor in a rude manner that she had seen me & I had to sit back down as she was finishing off something off! (She wasn't dealing with no customers). At no point did any advisor ask me for help when I came to the second floor. When I replied this could have been said when I made my way upstairs I was told by another advisor (chubby blonde woman) I was hot headed & rude so they wouldn't serve me! At no point did I use any abusive or foul language, all I wanted was a bit clarity and help. It was clear to see the branch is well under staffed which is leading to advisors showing a total lack of respect towards customers. Will not be going there again!
Mar 9th, 2023