Shoe Zone

The staff are nice however i have neen disapointed with a pair of boots and a pair of trainers that i bought. Both pairs the soles came away from the shoe..the heavenly boots lasted about 5 months before the soles came away and the trainers I had for only 1 month and the soles came away. Neither were cheap shoes. Management were undersranding and gave me a redund but i shall not shop there again. KEEP YOUR RECEIPTS so you can return your item.
Jun 23rd, 2022

Shoezone Oldbury. Poor customer service. Everytime I have the unfortunate luck to come across the "man" named 'Tom' - his whole body language, speech and entity just spews negativity. The environment is just so cold and hostile around him. You ask him a question and his response is in a manner of rudeness and nothing warm or courteous about it. I asked his colleague why is he so grumpy and his response was 'Oh I think he has had a long day...' Welcome to life sunshine! Hahahahaha. We ALL work and we ALL have long days. Stop throwing the brunt of you having to work on other people. YOU work. YOU get paid. You are not doing ish all for me or any other customer that you choose to take your "work pressure" out on. Man up. This world isn't for little boys. Apart from 'Tom' this store isn't much bad - the rest of the staff seem quite nice and approachable. Decent range of shoes.
Mar 10th, 2023

Good choice in shoes for a easy for kids shoes as mine go throw em like no tomorrow playing football in them at school so easy and cheap to get
Oct 30th, 2022

Great store and staff great
Oct 17th, 2022

Poor customer service . The staff whisper about customers thinking the customers are unaware. Totally unprofessional!!
Jul 1st, 2022