Bells Of Ouzeley Old Windsor

Food : 4/5 | Service : 4/5 | Atmosphere : 4/5 More
May 3rd, 2023

This Harvester is a great find. This restaurant is clean, efficient, family friendly and all the best bits a harvester can offer. After a long day at Legoland meeting our server Claire was like being welcomed by an old friend with an easy humour and everything under control. We never waited very long for anything, and she helped us look after both the youngster and adults in our group. Clearly the kitchen were also working hard the salad bar was regularly cleaned and replaced (not just wiped down) and all of the food we had and saw others served was of a high standard. This is Harvester at its best, if only they all managed to maintain these standards when busy.
Apr 30th, 2023

Kid-friendliness: Staff are very friendly , especially our server Claire. Kids got some crayons etc Parking: Dont forget to register your vehicle at the entry.
Apr 30th, 2023

Claire, our waitress was so lovely, really made the experience for us. Food was great aswell. Loved the veggie options Vegetarian options: Great options
Apr 29th, 2023

Well, today's experience was appalling from a service perspective. Firstly, despite ordering three 2 course Sunday meals we're charged for an additional dessert by mistake, something we only realise once we've paid. Although once we pointed this out we were refunded. The salad bowls we were provided with still contained remnants of food, so had to be replaced. The same thing happened with the cutlery on two occasions. Then whilst waiting for our desserts, we see them being served to a neighboring table, even when the diners said they hadn't ordered any desserts, the servers said "it's fine, just have them", as I waved my arms frantically trying to get their attention. I then sat patiently watching the other diners eating our desserts as if they'd never had food before. After complaining we wait another 10 minutes to be served dessert, but when it arrives we have to ask for replacement spoons as the ones provided don't appear to be clean. EDIT: Had a lovely call from Cat who apologised and assured me that this was definitely not typical, so will revisit again soon.
Apr 29th, 2023