Dr Jonathan Dougherty, MBBS, BSc

why am I ringing and getting busy this system is very antiquated ! I am ringing for someone else and have to keep re dialling !! Most up to date surgeries at least have a system where you call , tells you the necessary advice and then puts you in a queue this is better than keep re dialling please update your system for patients !! Look at systems in the Richmond Borough .. terrible
Jul 17th, 2022

unhelpful staff, will only take 'on the day' appointments IF they have available- you require a call from your GP first before you can book an appointment- and evidently my GPs calling back diary is always full, so havent even been able to book anything in for over a week now, and since they only take 'on the day' phone call requests, every day I call im being told to 'call back tomorrow'. Literally if I could give 0 stars I would.
May 3rd, 2022

The Doctors and nurses are very good but there are some receptionist that are not very helpful and rude. It could have been a great Surgery if not for the bad service from the reception.
Dec 24th, 2021

Vile staff and arrogant lazy Doctors...
May 30th, 2021

I had to post this as I have seen some very negative comments and feel a balance is needed. I have always found the doctors very good, especially Dr Dougherty. Dr Dougherty enters into a conversation with the patient on the options available, and discusses which is the best option to take. The reception staff try to keep friendly whist going a difficult job.
Dec 16th, 2020