Okehampton Post Office

The heartbeat of Okehampton. Very much appreciated, Thank you
Apr 1st, 2023

Excellent customer service Always smiling, friendly and very helpful
Feb 26th, 2023

What can only be described as a painful experience! Having done the exact same thing at numerous other PO's the Lady behind the counter found fault and refused to process my parcel. She told me that all of the other PO's didn't do their job properly! I realised after I'd left that I was entitled for the PO (her) to print my label FOC which would have negated her issue. Conveniently she didn't bother to mention that. So in reality - she didn't do her job properly! Although, based on prior comments, I'm inclined to believe she did know and was on some kind of power trip! This could explain why Royal Mail now encourage you to purchase postage online and even offer to collect the parcels FOC - To help us avoid such obstinate and poor customer service.
Feb 25th, 2023

Not great prices on the food
Sep 14th, 2022

Ive only just moved to the area, visited this post office twice, one to post return parcel, the other to send a letter. Both times a man / men who were working there was so rude. I dont understand why or how he can have such poor customer service skills (the older of the two men). I only asked for proof postage and he spoke to me like I was dirt, negative body language, eye rolling, talking down to me. It upset me and Im not a sensitive person. I hope its not the only post office in the area, because I really do not want to return. On another time two men behind counter just ignored me, chatting to themselves and I was waiting to see if I get receipt for parcel and I was blanked. Just both times were terrible. Most unhelpful Ive ever come across. Seems like he (older of the two was worse) just doesnt like people. Or me, but I didnt say or do any thing to deserve this low level service. Hope others dont experience this.
Feb 2nd, 2023