Enchanted House Beds Limited

Brought an enchanted house mattress from Tomlin and Jones. I did quite alot of research and travelled quite a distance to a shop that stocked them. It wasn't a cheap purchase and had I had high hopes I'd get a good night's sleep again but sadly am underwhelmed with the comfort level. Was recommended medium tension as average build but it's too firm with not much 'give' at all, the edge isn't that robust either.
Sep 21st, 2022

Had my delivery of single mattresses this week . The two delivery lads were so helpful and cheerful, This mattress is very comfortable will recommend you to family and friends Just very pleased ! .
Sep 9th, 2022

Very comfortable mattress, fantastic sustainability credentials, and natural products. Excellent customer service.
Aug 26th, 2022

Brilliant, Friendly, Efficient and Highly Professional Service - hats off to this morning's delivery crew of Guy and colleague who were everything and more. If I sleep as well as the bed's delivery then I shall be delighted. Thanks also to Dartmoor Bed for leading us into making this purchase.
May 15th, 2022

Bought lovely Enchanted House mattress in spring 2019 from Julian Foye Wadebridge because it was a new product made just down the road in Devon. Wonderful experience but in 2021 it started to fail. Julian Foye suggested it might be because we had it on chipboard on vintage bedstead. I contacted Enchanted House by phone and they immediately said they would collect it, fix it and return it in one day - we live not far from the factory it turns out. First appointment had to be cancelled as Covid got in the way and then we went on a frolic. Enchanted House phoned us the day after we got back and booked a new date - today! the arrived on time, took the mattress away and returned it by 2pm as promised having done a complete overhaul. It seems springs supplied to Enchanted House in 2018-9 have failed from time to time. We were just unlucky. I think this is 5 star customer service for a lovely product. Absolutely no quibble and the bed is so comfy and doesn't make you too hot - no memory foam. Not anticipating buying another for a few years but with this level of service when I do need a new mattress, I'll be going to Enchanted House!
Mar 29th, 2022