DogHouse Hotel

Cannot recommend highly enough. Felt so comfortable leaving my dog in their care. Willow gets five star treatment which puts my mind at rest. I get regular updates and photos which goes above and beyond. Thank you for making my girl happy.
May 31st, 2022

Sue is great with my dog, he loves going there. Lovely long walks to the lake. Highly recommend.
May 5th, 2022

Susan is brilliant have been sending my 4 year old dog there for the last year for both boarding and day care. He runs to her as soon as she arrives to collect him and during covid her safety and cleanliness procedures are second to none. The love the dogs have for susan and vice versa are clear to see . With daily contact and pictures sent when boarding it nice to know our dog is being walked ( in private safe grounds ) fed and loved like a home from Home .
Apr 4th, 2022

I have a 10mth old Maltese, I spoke to Susan told her all the information she asked about my reggie , who was lovely, we arranged an overnight stay before myself & Susan was happy & agreed a weeks stay at doggy Hotel, we we're both happy for this an myself an family we're going to Cornwall @ 6am Friday the 31st of July, an we Had dropped reg off the 30th july afternoon. Over 2hrs into our journey I received a text from Susan saying I had to go an pick reg up or get someone to pick him up as Susan had been up since 6am cleaning as reggie apparently was scenting over curtains, table, 2 dogs beds. Reggie has never done this before so I was shocked to hear he had done this. However I was annoyed with this as we had start our journey & the reason we put reggie at Susan's was because we had no one to have reg. We had to arrange for someone to collect him which then cost us more money, an after paying Susan 232. The lady who picked reg up also had to catch reg from running out of gates an Has now injured her shoulder due to this, Susan also told her that my dog had also scented all over her daughters bedding & mattress in her bedroom, which I don't no why reg was evan aloud in their as I was told by Susan she sits in the dogs living room in the house. Susan charged me 32 for the nights stay an then charged me 30 for cleaning & laundry. The lady who had reg said he didn't do anything like that at all the whole time she had him, an Susan also forgot reggies harness so couldn't be taken for a walk, which I only got told by Susan when I texted an asked about it. I spoken with a few dog owners an they have said aswell as myself, this was not professional at all in many ways, an why was my 10mth boy aloud in a bedroom an on bed to scent on mattress as well as everywhere else. I won't be using Susan again unfortunately, as I didn't think things we're dealt with a professional manner, like many I've losted a family member & had alot of stress & alot to deal with like many others over thes last nearly 2yrs an saved so hard to get a stress free week & the 1st day I'm having to sort out, pay evan more money to make sure reggie was looked after, an trust someone I've never met in person to look after my Maltese 10mth boy. If you have a young dog I wouldn't recommend this place at all. Also I was only told on the afternoon we dropped reg off that if the dogs chew anything you will get billed for any damages at all too.
Mar 19th, 2022

I have been taking my Cavalier King Charles puppy to Susan for a number of months now. He goes to daycare once a week and loves every moment there. He gets to socialise with the other dogs, goes on walks to the woods and gets to play in Susans lovely grounds.Susan has certainly bought the best out in my puppy
Mar 14th, 2022