Deane Vale Motors Ltd

"Caveat emptor!" ... Let the buyer beware! ... You've been warned.
Apr 21st, 2023

My mother (who is a pensioner) bought a car from here last year. She raved about how good they were and couldnt do enough. The car was all good. However they offered to do the V5 log book for her but they entered the wrong address in the DVLA system. She only realised a year later when she got a fine for not taxing the car when a neighbour dropped round some post that had arrived at their address. If the address was input into the DVLA system correctly in the first place she would have received her log book and had a reminder when car tax was due. She had to pay 25 for a new log book and 42 fine. Contacted garage and was told not their fault it is correct on the form it was DVLA who was wrong , but when contacting DVLA they sent evidence the address was entered incorrectly by the garage in their system. Advised garage but ignored the email.
May 4th, 2023

Friendly and efficient service.
Mar 19th, 2023

Be very careful, I thought these guys were amazing turns out not so much. After learning about others experiences I can see why - check all repairs thoroughly that have been carried out. Spent out over 900 in 2 months 250 of that was for work that was supposedly completed here in December. Its been an awful new year. Do your research, not all is as it seems.
Mar 4th, 2023

Bought a car that was warm on viewing, should have walked away at that point but needed a vehicle for the following week. had a few issues, rear passenger door latch broken & fuel leak from high pressure fuel rail, to be fair this was sorted no questions asked but I queried the clutch as it was very noisy when cold and subsequently tried to reject the car although this was not accepted. Since then the car has shown p2015 fault which on disassembly showed broken intake runner flaps. Fortunately I am a mechanical engineer and have the means to fix this myself, although I wasnt impressed that it was obvious the intake had been previously removed as a lot of the plugs had been re routed and secured with cable ties& some screws had been replaced with self tappers, one of the threads had also been stripped that holds the intake manifold on and just pushed into the hole that was left. Although this may have been pre Deane vale & there is no way to say this was their work or not I would not go back.
Feb 21st, 2023