Arrow Taxis

Jun 19th, 2022

Excellent helpful service.
Dec 12th, 2021

Although open 24 hours the dispatcher refused me a taxi in the early hours leaving me stranded with a six mile walk, I wouldn't recommend and do hope another company soon realises that this company does not offer 24 hour service and offers a proper taxi service.
Aug 13th, 2021

Excellent driver very helpful
May 28th, 2021

I used Arrow taxi twice this weekend, after being let down and no showed by a booked taxi for the morning and 2 other taxi companies saying they had no cars available, I saw Arrows number on google but was alittle concerned due to low rating and reviews, However I had no choice to call them and they sent out a driver who was friendly and represented the firm well, I got out the taxi and thought"that wasn't bad" why the bad reviews?.... I was happy with the service. This morning I thought I'd ring them again as they were good the 1st time, called at 8.55 and asked for a taxi for 9.30..... had confirmation text. 9.45am soon came and no taxi had shown up, I called and was advised it was 1 minute away and no apologies were offered for being late. Another 5 minutes passed and then it finally shows up. I opened the door and said to the driver.... taxi for the station? His response was "well your the only 1 here arnt you?" I said yes, He said "well it must be for you then"..... I got in the cab and probing for a "sorry i am late" I said "busy this morning?" his response...,no not really..quite slow actually.... got to the destination and paid and still no thank you or sorry for the delay. The car was a silver Mercedes and The driver was an arrogant/flashy *swear word* definitely won't use again. Completely let down his company.
Dec 30th, 2017