DB Schenker

Terrible experience. So I ordered a package last weekend and was told up to 5 working days. Expecting my package to arrive in time for Christmas. I then check the tracking and it says estimated delivery date 03.01.23. I then contact them and ask if I can come and collect the package from Numeaten which is 2 hours away from me. I get told that is ok and all I have to do is give them my full name and reg. I was told they shut at 17:45 so I need to arrive before then. I drive two hours up and arrive at 17:20 for the security to tell me they are closed. I send multiple emails to state I am outside the building and security won't let me in to collect the package. I receive nothing back. So now I have wasted 4 hours of my time and petrol. I now have to explain to my mum that the one present I managed to get her this year she will have to wait for until after New year. You should not be treating your customers like this. Ruined my Christmas.
Dec 12th, 2022

Excellent service and polite staff, starting with the security gentleman and ending with the forklift driver . As a courier, I always appreciate when loading/offloading is quick and considerate. Thank you!
Apr 9th, 2023

Mar 22nd, 2023

Oct 6th, 2022

Great people
Sep 5th, 2022