The Bay Soap Company

Beautiful well made bath bombs and other bath products with amazing fragrances. Very good communication with the friendly and polite boss of the business. The delivery fee is high, but they offer collection at their workshop, which is practical.
Jan 23rd, 2023

Was worried by the poor reviews but took a chance and so glad I did. Great products. I have placed several orders now (for bath salts and bath hearts) and I am never disappointed. On one occasion I had a grumble about one of the products I was not happy about and by the next order the issue was change for me and has been perfect since. I have no problem getting hold someone - my call isn't always answered but I leave a message and they call me back. Delivery can take up to 3 weeks which is a bit blah but you can pay extra to have it quicker and products are made to order - fresh and long lasting and so its totally understandable as to why it takes the extra time. Overall - good products and good service. Would definitely recommend with the caveat that you realistically understand that you are dealing with a small business working to capacity so be patient.
Nov 21st, 2021

I tried 6 kg of soap and found all of it to be excellent quality and with very nice fragrances. I tried the soap, cream and shaving bars and these were equal to the best of the best soaps I have sampled globally.
Dec 26th, 2020

I was nervous due to the bad reviews but I can honestly say the bath bombs were intact and smelt delicious as did the soap bars and souffle pots. I have now made my first full order due to the standard of the samples received. Very happy with my experience here. Only didn't put 5* due to the order taking 2 weeks and I'm very impatient!
Jul 5th, 2019

Not good quality, damaged and just poor packaging. Spent a fair bit and so disappointed that Ive lost money as dont think I can sell them
May 10th, 2018