Ambivet Veterinary Group - Heanor

We had a very sick bunny who needed urgent treatment on a Sunday night. We called Ambivet & took her down. The news wasnt good, our bunny unfortunately had to be put to sleep but the care & compassion we received from the vet and nurse was out of this world. Very informative, compassionate and gave us the time we needed. It was a really hard time for us, but the lovely folks at Ambivet made it as smooth as possible for us. We really appreciate it & will honestly always remember the amazing care we received during our visit. Thank you!
Apr 29th, 2023

Awful Awful Awful. Brought my dog in for consultation/to be prescribed some drops. It was 113 which I dont mind paying, had the treatment have worked. Having dogs for 30+ years, when I was given the drops I did think they hadnt prescribed me enough and thats what I said to the vet, unfortunately, thats because, it wasnt enough, the vet knew this but told me I needed to just come in again and spend another 113. All this surgery is concerned about is ROBBING YOU. The receptionists are lovely, bar one named Jane that is absolutely vile and you could write on the back of a postage stamp how much she knows about animals. Go to this surgery to have your wallet emptied and your animals NOT taken care of. All these people care about is making money, do not use this vet practice if you care about your pet. AVOID AVOID AVOID
Mar 24th, 2023

Martha our Cockapoo was spayed here and highly recommend them..Were currently at a local vets but decided to go for keyhole and ambivet was the only veterinary centre which offered this..They was all very attentive and explained everything to us..Everyone was friendly and helpful...I highly recommend this veterinary centre 5* xxxx
Mar 8th, 2023

Unfortunately after 16 years with the heanor practice and 3 dogs I have had to leave but would like to say that not because of the receptionists they have always been so nice and caring and Paul is an amazing vet but the manager has made me feel so upset with the way she spoke to me even though the bill query was sorted and I offered to pay more she still threatened me with dept collectors and never even asked how my dog was doing.never go there again because of her
Feb 10th, 2023

We sadly had to say goodbye to our beautiful boy Rex yesterday, the out of hours team couldn't have been better, calming, informative and compassionate waiting till my son arrived so we could say bye and be with him to the end. Thank you x
Feb 6th, 2023