Excel Vehicle Hire (Nottingham) Ltd
Hours
Chamber Rating
-
Michelle Weldon
Excellent service. Always very helpful
Mar 30th, 2023 -
Phil Henley
Great service and friendly guys at excel vehicle hire! Actually get a full weekend (Friday afternoon till Monday afternoon) decent price too
Feb 10th, 2023 -
Martin Kay
Very good price and excellent customer service. Highly recommended!
Jan 15th, 2023 -
Rafal Panek
Amazing. Thank you
Jan 8th, 2023 -
Nikki Charlesworth
Avoid. I am a small touring company who have used Excel loyally and frequently for gigs. I booked a SWB, which I unfortunately had to cancel as it was too small. I booked a LWB, and Excel retained half the booking fee for the original SWB, in addition to the full booking fee for the LWB. I understand some fees have to be retained in the event of late cancellation, however, it was shared to me over the phone that the SWB had been rebooked by another customer, and as stated, I had rebooked a LWB. No losses were experienced by Excell here, only gains. Overall, it has cost 408 for one van, required only for 24hrs (I am still waiting on the partial refund from the SWB, my current loss is 606). Customer service was patronising and condescending, and kept reiterating "we have excellent customer service". As a small business owner relying on gig economy, this has absolutely destroyed my business and I will be unable to recuperate. If this review prevents other customers having similar experiences it will be worthwhile.
Aug 22nd, 2022
Contact Info
- (115) 949-0171
Questions & Answers
Q What is the phone number for Excel Vehicle Hire (Nottingham) Ltd?
A The phone number for Excel Vehicle Hire (Nottingham) Ltd is: (115) 949-0171.
Q Where is Excel Vehicle Hire (Nottingham) Ltd located?
A Excel Vehicle Hire (Nottingham) Ltd is located at 169 Pasture Rd, Nottingham, eng NG9 8HZ
Q What is the internet address for Excel Vehicle Hire (Nottingham) Ltd?
A The website (URL) for Excel Vehicle Hire (Nottingham) Ltd is: http://www.excelvehiclehire.co.uk/
Q What days are Excel Vehicle Hire (Nottingham) Ltd open?
A Excel Vehicle Hire (Nottingham) Ltd is open:
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 8:30 AM
Thursday: 8:30 AM - 8:30 AM
Friday: 8:30 AM - 8:30 AM
Saturday: 8:30 AM - 8:30 AM
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Q How is Excel Vehicle Hire (Nottingham) Ltd rated?
A Excel Vehicle Hire (Nottingham) Ltd has a 4.8 Star Rating from 45 reviewers.
Hours
Ratings and Reviews
Excel Vehicle Hire (Nottingham) Ltd
Overall Rating
Overall Rating
( 45 Reviews )Michelle Weldon on Google
Excellent service. Always very helpful
Phil Henley on Google
Great service and friendly guys at excel vehicle hire!
Actually get a full weekend (Friday afternoon till Monday afternoon) decent price too
Martin Kay on Google
Very good price and excellent customer service. Highly recommended!
Rafal Panek on Google
Amazing. Thank you
Nikki Charlesworth on Google
Avoid.
I am a small touring company who have used Excel loyally and frequently for gigs.
I booked a SWB, which I unfortunately had to cancel as it was too small. I booked a LWB, and Excel retained half the booking fee for the original SWB, in addition to the full booking fee for the LWB. I understand some fees have to be retained in the event of late cancellation, however, it was shared to me over the phone that the SWB had been rebooked by another customer, and as stated, I had rebooked a LWB. No losses were experienced by Excell here, only gains.
Overall, it has cost 408 for one van, required only for 24hrs (I am still waiting on the partial refund from the SWB, my current loss is 606).
Customer service was patronising and condescending, and kept reiterating "we have excellent customer service".
As a small business owner relying on gig economy, this has absolutely destroyed my business and I will be unable to recuperate. If this review prevents other customers having similar experiences it will be worthwhile.