Action Alarms (Midlands) Ltd

Jim from Actions Alarm came to service my alarm system and CCTV. He was so professional and considerate he actually goes the extra mile for customers which is rare these days. He is friendly professional and works to the highest standards. This visit today was actually value for money folks. He is an asset to his employer. He explained everything in detail to me so I know in the future how to work my alarm panel this is the first time an engineer from this company been so knowledgeable and caring. I have been a loyal customer for over 6 years. Thank you Jim
Mar 5th, 2023

I have been using Action Alarm services for 7+ years (it could be longer) and during this time they have been spot on in every way. Initially I had an old alarm system that developed a fault, Action Alarms sent out an engineer to take a look. It was back up and running in no time, it needed a full service to replace worn batteries etc and later we had a new bell unit fitted. Later we upgraded to a full hone security package, whole new alarm system and cctv. Installation was efficient, clean and professional with all staff members being very helpful, courteous and knowledgeable. We have continued to have our system serviced by them and on the rare occasion something has gone wrong they have always endeavoured to resolve the issue quickly. One of the things that I really like is the fact that our current system is upgradable and as technology has changed they have been able to perform upgrades to it. Which is great because the latest version has some really great features that provide real benefits. Such as being able to monitor our home on our phones. Every member of staff here as far as I am concerned are brilliant, never once have I had even the slightest cause to complain. We are very happy with their service levels and the systems provided by them, that is why we have NO hesitation in recommending them to our friends and family. An excellent local company. Thank you for your time, assistance and continued support.
Dec 27th, 2020

Positive: Responsiveness
Nov 8th, 2020

The current action alarm system was installed 18 years ago, which proved to be an excellent intruder system. I recently had a new 4 camera CCTV system installed. Its a very innovative system with a great deal to it, movement sensors, night vision, ability to cut and copy. My wife and I have the App, which allows me to view the cameras from wherever I am. The nstallation was professionally carried out. I have now asked for a new type of maon panel for the intruder system, with all the new innovations. Well done intruder alarms.
May 18th, 2020

Lady on the phone speak at 200mph no customer service skills
Dec 17th, 2019