Busy Bees at Nottingham University

My little one has been attending nursery since 7months old. She is developing each day and learning new things which is so lovely to see. Staff are nurturing and really care for my daughter. This has helped her to develop strong relationships with each staff member that looks after her.Thank you to the staff team at Nottingham University Busy Bees!
Feb 15th, 2023

Jan 19th, 2022

Positive: Professionalism, Quality, Reliability, Responsiveness, Value
Dec 8th, 2021

Positive: Quality
Oct 20th, 2021

Their receptionist Jo is so condescending and unhelpful. Reminded me of Ms.Trunchable from Matilda. From day one sent the wrong paperwork out without my updated address- I provided the new address on my welcome pack. Failed to send me an updated day schedule for my child. Her reasons were always before I had processed but when I asked for some sort of leeway refused based on strict calendar dates. Then hounded me to set up a direct debit but you can pay on the Busy Bees website. Also asked me about the direct debit form after my first settling in session, had she checked her emails she would of seen I supplied it previously. Then she wouldnt wait for me to be set up on the Childcare Grant Payment system so I had to pay upfront even though I am entitled to Student Finance help and my childcare costs should of been 120 per month In the space of seven weeks Busy Bees have taken 600 directly from me. Also, its not a month they charge as stated in the paperwork they charge five weeks in advance! Not worth the hassle of childcare for a newborn baby Id rather stay at home.
Aug 3rd, 2021