Lucky House

Very very poor service. Have waited over 2 hours for food with no explanation from restaurant. When we try to call them there is no answer, so you are left in the dark about where your food is. This is the second time we've tried this place and won't be trying again.
Feb 27th, 2023

The food was tasty, but that's irrelevant when it arrives 2 hours late. No explanation on the app, and just a generic text saying "it's delayed", which they just kept sending each time they failed to meet their own new arrival time. Couldn't ring the restaurant as they've shut off their phone line. I thought about driving down to the place myself to see if it was even open, and just as I was getting ready to go, they finally marked it as out for delivery, 2.5 hours after me ordering a fairly normal order from a place 10 minutes away. Abysmal service and I'm appalled that I've had to pay full price for this. I deserve SOME sort of discount at least. Final thoughts: AVOID THIS PLACE.
Feb 17th, 2023

VERY POOR SERVICE I ordered food through Uber ears (but the restaurant uses its own delivery driver )at 7.35 on Friday night expecting it to be delivered within an hour , two and a half later Uber Eats was still saying delivery expected and still no food I tried to contact the restaurant without any luck . I then went down to Lucky house to see where it was to be told the delivery driver left 5 minutes ago , on returning home still no food . When I looked at Uber eats the restaurant had cancelled.
Jan 31st, 2023

Jan 14th, 2023

Ordered 3 items for delivery on New Years Eve, wait time was an hour when ordering, once order was placed said nearly 2 hours, fair enough its New Years Eve. Still hadnt arrived at 2 hours so called and said it would be another 25 minutes. Absolute joke, it would take 25 minutes to cook the 3 items Id ordered 2 hours ago. Never ordering from here again.
Dec 17th, 2022