P F Collections Ltd

I have over 20 years & 3 house moves purchased 4 sofas & 1 chair from PF; as my house dimensions & family expanded. All pieces of furniture have been & continue to in constant use by a family of 4, are structurally unchanged & as new with 2 having replaced their original loose covers & seat cushions; as design & taste has changed. I recommend friends & family to buy from this company not solely because of the quality, adaptability & lifetime customer support (to replace seat cushions at nominal cost), but also because of their ability to adapt the style & dimensions of their furniture to a customers request.
Jan 25th, 2022

After repairing and changing the sofas over a 9 month period due to poor quality, we finally asked for a full refund. This is something I feel most people would expect and not unreasonable. Received a tirade of verbal abuse on the telephone today. Poor quality, poor service, poor attitude.
Feb 6th, 2019

Wow! Completely deplorable behavior! Not only did the company NOT send the correct pricing, when we called to express concern over this, one of our designers was yelled at by management! :( This is not the way we do business, and would never yell at any of our clientele! Needless to say, we will NOT be doing business with this company ever again!
Aug 15th, 2017

Really pleased with two hand-made-to-measure sofas from PF Collections. We recently bought two sofas from PF Collections - they were both made to measure to fit our living room perfectly - something we couldn't find anywhere that wouldn't cost the same as a new small car! We'd always prefer to go to a local company than a large national chain, and we got excellent customer service at their showroom in Long Eaton. I've never seen so many fabrics to choose from! Sofa styles were great. Customer service was excellent. Build quality was perfect. Delivery was spot on, and I wouldn't hesitate to recommend PF Collections to anyone looking for a new sofa.
Jan 19th, 2017

Huge amount of experience and knowledge in this family business. They helped guide me through the maze of bespoke options available for my new sofas and chair. Final products are really impressive. Excellent value for money money given the high quality of manufacturing and materials. Customer service is also great.
Jan 7th, 2017