Co-op Insurance

Took almost an hour of my time and phone call costs to learn that they wouldn't cover me for contents and building insurance due to my postcode. Could have saved me a lot of time if that could be checked first. If getting a quote, ask this first because it is such a waste of call costs and has tainted my view of the coop brand. Now, Karl, who I spoke to was brilliant, professional, easy to talk to and did a great job, he was apologetic when he couldn't give me a quote and he was an asset to a company that needs to tweak its systems to help everyone.
Sep 9th, 2022

never get fooled. i was supposed to look the review first. its my mistake. please shoutdown these kind of companies. my car has been broken down and i asked for courtsey car they said to me we dont do. liers. there should be option for 0 star as well.
Jul 28th, 2022

Great
Aug 24th, 2021

Had an accident which was clearly not my fault as the other driver hit my car overtaking on the opposite side. I called customer service team to make a claim and the claims team blamed me for the accident even though I given them everything in writing and provided the pictures / digram. The shocking thing is that my statement was changed and a customer service team did not listen to what I had to say.
Jun 22nd, 2021

Charging 15 just to change an email address
Jun 22nd, 2021