The Fitness Collective

Feb 16th, 2023

Dec 31st, 2022

Amazing coaching sessions done in small groups , with varied programs. The PTs are knowledgeable and motivating and give constant support on both exercises and nutrition. Cannot recommended this place highly enough
Jul 18th, 2022

An excellent place. Great team, atmosphere and equipment. Highly recommended fitness venue.
May 23rd, 2022

- VIOLATION OF PRIVACY Take videos, photos without acknowledging you and post it on their social media which I find really disturbing. - NO SPACE If you want to cancel a session you will have to pay 35 pounds adding the fact that you will loose your unused session ( they never told me about that I found it on my bank account ). It is not supposed to be 4 persons with 1 coach for a small group personal training . Then why are we sometimes 7 with one coach ? So we will be charged extra if we cancel a session but we are still paying the same amount of money for less quality work/time/space. - NOT FLEXIBLE AND LIES You cannot reuse your unused sessions even if you be been told the opposite on day 1. If you are sick, disabled or just cannot come due to an emergency on have to travel quite often you still cant reuse your sessions. They will never communicate the cancellation fees. How convenient -ZERO COMMUNICATION BETWEEN THEM: It was stressful to go after them to remind them an appointment or to remind them some information that they wanted to share but never did. You might have some problems with your app and it wont be fixed unless you keep pushing. If the app doesnt work you cant book your sessions and then youll have to call your coach and my coach is a human being who cannot reply every time in prior to let me know if I can be booked in. About the violation of privacy I had to recall them a SECOND TIME for them to stop. But they didnt communicate between them so the poor coach who filmed didnt know I didnt want to -THE MANAGER CAN BE VERY RUDE I didnt like when he raised his voice at me just before a session because I let him knew respectfully about the app issue and the fact I wanted not to be filmed He wasnt considerate with my health issues. - NOT THE SAME COACH - NOT CONSISTENT Theres a personal coach who is supposed to check on you and give you nutritional advice ( you normally have a face to face meeting every month ). Well . After 3-4 months they will not bother themselves with you even if they are supposed to provide that service No changements with this gym even after 7 months Better gym are to be found in the area
Jul 28th, 2022