Gigantic

I managed to delete the email with my order confirmation and link to download my tickets and only realised the day before the event. I emailed at 8:16am explaining what I had done and at 9:10 I had a reply with the download link for my tickets and they resent my original confirmation email as well. Fantastic customer service from Emmie.
May 2nd, 2023

Excellent customer service, great to get a prompt reply and action to an email request rather than the automatic "We will reply to your email in the next n working days ... (or never)" Highly recommended
Apr 1st, 2023

I couldnt attend a thrice re-arranged gig from 2020, didnt have my tickets and they 1) answered my email in 5 mins 2) believed me and refunded them straight away and the cash hit my bank account the next day. Quality honest service. Completely unlike Ticketmaster!
Mar 7th, 2023

I had a problem with a ticket and their customer service was very helpful and quick. It was solved and I could attend the event. Thank you!
Jan 21st, 2023

I had an issue locating a ticket I had purchased as a Xmas present. I emailed customer services at 12.24 and by 15.14 the ticket was in my mailbox. Brilliant, efficient service
Dec 26th, 2022