Gladstone House Surgery

Mar 3rd, 2023

Feb 12th, 2023

Good doctors
Jan 26th, 2023

I have found the Doctors at the practice to be brilliant. They always go above and beyond and the turn around for repeat medication requests is always fast. The Reception team are always helpful and professional. I highly recommend Gladstone House Surgery, Ilkeston.
Oct 17th, 2022

Been a patient at this practice since around 2012. The reception staff are very friendly and understanding, in spite of the fact they're always _very_ busy. Dr Farrands, Dr Barnett and Dr Ratan are absolute legends, they've helped me immensely over the years and I'm so grateful. After reading some of the reviews on here, I think people need to bear in mind that ALL GP surgeries are under MASSIVE pressure to deliver care to everyone who needs it and I think you'll find all the same problems (full phone lines, difficulty obtaining appointments) but much worse at most other practices. Don't forget you can complete an eConsult via Gladstone House's website at any time during the surgery's opening hours. I've done this several times and found the turnaround time to be surprisingly fast and I didn't have to wait in a phone queue or speak to anyone. Your eConsult will be initially reviewed by a receptionist who will then escalate it to the relevant healthcare professional. I personally think the eConsult feature is brilliant. I'm quite forgetful and often forget to mention certain things at appointments, where as with the econsult I can sit and review everything I've written and ensure I don't forget to say anything.
Apr 7th, 2022