Westdale Lane Surgery
Hours
Chamber Rating
-
rania k (Sky)
Apr 27th, 2023 -
Viking Mikjll
Reception is shocking the whole system of needing to ring up at 8am to get a call back from the doctor is shocking absolute nightmare! I tried Wednesday to ring at 8am I was on hold for 15 minutes and then had to put the phone down as I was waiting to go into work. Then I tried again on my lunch break at 11am I was told they're only accepting " URGENT " calls now at 11am!!! I was told to ring back Friday ( today ) So I've been on the phone ringing since 8.30am it's now 8.52am and can't get through to anybody just constantly on hold. I will eventually get through to someone later but 9/10 I'll be told to ring back Monday at 8am! Absolutely shocking system I'm really not happy with it at all. If I was writing a review based on this alone and the system I would of gave it 1 star because I find the whole thing very stressful and shocking. I have gave 3 star because apart from the system being stressful the regular doctors are amazing I mainly see Dr Malik and she is amazing, the best doctor there I would say she is very supportive and really makes you feel comfortable and so does the nurses that I regularly see.
Mar 26th, 2023 -
Peter Cheung
Jan 2nd, 2023 -
Francke chan
Dec 23rd, 2022 -
Sylwia Walkowska
Nov 12th, 2022
Contact Info
- (115) 961-3968
Questions & Answers
Q What is the phone number for Westdale Lane Surgery?
A The phone number for Westdale Lane Surgery is: (115) 961-3968.
Q Where is Westdale Lane Surgery located?
A Westdale Lane Surgery is located at 20-22 Westdale Ln E, Nottingham, eng NG4 3JA
Q What is the internet address for Westdale Lane Surgery?
A The website (URL) for Westdale Lane Surgery is: http://www.westdalelanesurgery.co.uk/
Q What days are Westdale Lane Surgery open?
A Westdale Lane Surgery is open:
Friday: 8:00 AM - 8:00 AM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 6:30 PM
Tuesday: 8:00 AM - 6:30 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Q How is Westdale Lane Surgery rated?
A Westdale Lane Surgery has a 3.4 Star Rating from 9 reviewers.
Hours
Ratings and Reviews
Westdale Lane Surgery
Overall Rating
Overall Rating
( 9 Reviews )rania k (Sky) on Google
Viking Mikjll on Google
Reception is shocking the whole system of needing to ring up at 8am to get a call back from the doctor is shocking absolute nightmare! I tried Wednesday to ring at 8am I was on hold for 15 minutes and then had to put the phone down as I was waiting to go into work. Then I tried again on my lunch break at 11am I was told they're only accepting " URGENT " calls now at 11am!!! I was told to ring back Friday ( today ) So I've been on the phone ringing since 8.30am it's now 8.52am and can't get through to anybody just constantly on hold. I will eventually get through to someone later but 9/10 I'll be told to ring back Monday at 8am! Absolutely shocking system I'm really not happy with it at all.
If I was writing a review based on this alone and the system I would of gave it 1 star because I find the whole thing very stressful and shocking. I have gave 3 star because apart from the system being stressful the regular doctors are amazing I mainly see Dr Malik and she is amazing, the best doctor there I would say she is very supportive and really makes you feel comfortable and so does the nurses that I regularly see.
Peter Cheung on Google
Francke chan on Google
Sylwia Walkowska on Google