Sneakrverse

Really poor customer service. Ordered some shoes and was ignored for a week when asking when theyll be shipped, and then was told for 2 weeks that they were waiting for a response from DHL as to why its taking so long. Then a week later randomly refunded, except another week later the refund was declined and cancelled from the sellers end and now having to go through a paypal dispute for my money back.
Apr 22nd, 2023

Id give them a zero if i could, for the past week/week and a half i have been messaging their instagram page in regards to selling some items to them, they said that someone would be out to collect between 4-7pm so i stayed in to wait for them, gets to 6:45pm and they say he is running late, what is your latest availability so i said no later than 8pm. Ignoring messages, mobile number straight to voicemail and land line never rings or works. Absolutely disgusting way to try do business, they also tried to charge 20 collection for a 10 minute drive away! Be careful and DO NOT use this shocking company.
Apr 10th, 2023

Very disappointed ordered online paid 360 but no shoes , no replies to email , no opportunity to call or leave message, then you put all over social media the people buying from store , obviously if online purchases are not as important as buying from store dont offer this !! Luckily we used PayPal so they took over and were able to get us our money back !!! Very poor customer service ( rating would be 0 but had no choice to put 1)
Apr 10th, 2023

Made a payment on 14th March still no delivery, dont respond to emails, instagram and the number provided is off. Website claims will be sent same or next day. Full of lies. Stay away from this company. They still have my money and havent had the decency to refund!
Mar 6th, 2023

AVOID AT ALL COSTS!!! These are not a legit business and scammers. Items consigned in the shop came Back damaged or go missing.and consistently chasing for payments. The owner will disappear and not respond to any queries. I feel sorry for the staff working there as they are lovely but with no real power or authority. Do not buy as items are also not all legit. Shop at your own risk
Mar 2nd, 2023