Argos Nottingham Perry Road in Sainsbury's

Paid online and collected from this store, very fast service and polite staff
May 2nd, 2023

Argos used to be my favourite store duw to perfection in their online system as well as exceptional customer services. BUT not anymore. Very often there are issues since the pandemic started. You sometimes don't receive the text msg after the payment. You often won't even receive an emailed receipt and then it would be a pain if change of mind to prove you bought it when? Literally now i placed 2 separate orders at the same time. I got text message for 1 order and not for the other. All these issues are goin on for over 2 years but nothing has been done to improve or correct it.
Dec 2nd, 2022

Dont deserve one star very unhelpful staff and extremely bad costumer service appalling Managing knowledge wont use the store ever again
Nov 16th, 2022

I am absolutely appalled by the continuous level of fobbing off by Argos in store staff including managers Despite reassurance by head office that manger/staff would be made aware of consumer rights, the store once again continuously fails to provide consumers the service expected. I visited the store today, explained and shown the vacuum cleaner wheel clearly not detached, the vacuums are meant to be of good quality, since purchasing it no end of problems. Instead here we go again, been signposted to manufacture to deal with, only then for the deputy manager Craig to come across dismissing my rights and walking off leaving me to deal with it, he insisted I should provide him with a reference before he can do anything (insane). I showed him the receipt, explained head office had upheld my previous complaint he then wanted a name and clearly was not bothered about looking at the vacuum itself. The item has 2 years warranty, manufactures have already stated it is up to the retailers to deal with the consumers direct, but still for some reason the store managers will not. This is wasting consumer time and breaching consumer rights to seek any form of remedy. No resolution was offered.
Mar 3rd, 2023

Manager Craig went to a lot of trouble to help my mum look for a suitable washing machine and arranged delivery for when I could be at my mums to help her top notch service
Sep 18th, 2022