Argos Castle Boulevard in Sainsbury's

This Argos is Excellent store to go to the staff can help you with any thing when you want something to get the items are a brilliant prices the staff can get your items delivered to any when of times I give this Argos 9 out of 10 stars excellent fantastic store I'm giving reviews 9 out of 9 star's and 10 out of 10 star's and 5 out of 5 star's Excellent and brilliant and Amazing and fantastic Nottingham Lower parliament Street Argos store and the mshine is very very very helpful when searching and choosing my very items everyone should go to this Nottingham Lower parliament Street Argos shopping what you need the most. And ask any questions please do. This Argos Nottingham Lower parliament Street Victoria centre is permanently open it's no longer available to go to all costumers know
Mar 11th, 2023

My experience today at this Argos Castle Boulevard (Inside Sainsbury's) Nottingham was absolutely appalling and disgraceful. I purchased a vacuum cleaner recently, the quality of suction and other issues was poor. Under The Consumer Rights Act it means any products purchased must be of satisfactory quality, fit for purpose and as described. Instead I was being challenged and my rights were infringed, as I was informed they will not refund, nor replace the item and only option was for me to contact the manufacture! or they will take the item and I will have to waite till a diagnostic by manufacturer. I was informed by both Drew the staff member and Dave the Manager. I was repeatedly being told by the staff member Drew and Store Manager Dave to contact the manufacture and that's all they will offer as a service. Despite having a valid receipt. Both staff representing Argos were dismissive and not willing to listen. I challenged both staff about my contract and their responsibility as a retailer, its not for me to approach the manufacturer, they refuted. Saying it was my job! Despite the item being under guarantee and warranty. Apparently this does not apply to vacuum cleaners! what utter nonsense. The manager Dave was insisting the item is not their responsibility, its down to the manufacturer. In addition when I asked for a replacement he said no replacement offered as its not deemed as a essential item. Staff had fobbed me off, I've never come across this level of unprofessionalism and disgraceful customer service before, usually the team are really helpful and kind, this time felt humiliated considering they were adamant in their opinion and I felt as a women they were asserting their authority and position of power to supress me. I had no choice but to leave the store, but was not going to be fobbed off, eventually ended up getting the refund!, as a consumer I would not rush to Argos for electrical items "check the small print" apparently I was meant to read this after my sales purchase item, clearly not informed prior to purchase that I have to contact the manufacturer of any issues even if something has a warranty and guarantee. This is how they fob off their customers and behave after sales. I asked to log my complaint at store and was told go online, I explained to the manager I have a choice to log my complaint via phone, in person and online, he said write a letter to us. I explained the way in which the staff member spoke to me was not courteous it was standoffish from the offset, no smile just grumpy and unpleasant. The manager did not respond at all to this, dismissing it completely. Absolutely appalling and overall poor level of Argos store experience.
Jan 2nd, 2023

Dec 24th, 2022

Just been refused a refund on a product I purchased AN HOUR AGO that does NOT WORK. Horrid rude lady at the till dismissed me as soon as I said the word return - manager thinks hes something special. DO NOT SHOP HERE
Dec 18th, 2022

(Translated by Google) I think it is a good place to buy and very easy (Original) Me parece un buen sitio para comprar y muy facil
Nov 26th, 2022