Castle Associates

Absolutely brilliant organisation, really supported me when I needed it would definitely recommend
Apr 27th, 2023

Good services from beginning to end!
Mar 26th, 2023

Delighted with the service and the support of the trade union rep in my grievance appeal hearing meeting. Ashley caught me from giving details that would have weakened my case and provided support whenever I stalled or was being put under pressure to provide information I did not want to share. I would thoroughly recommend this service and am pleased that I took my solictor's advice and took representation with me.
Oct 10th, 2022

Sadly, I've recently been very let down by this company. My trade union representative turned out to be demonstrably and extremely disorganised overall, and ended up seemingly winging it through my grievance hearing, as well as failing to prepare the written statement until approximately 30 minutes before the meeting! This is evidential, despite my provably briefing him for months on end and providing lots of detail in more than good time. Even then most of what he had written was wrong! I found myself making corrections 10 minutes before my hearing and was left feeling very stressed as a result just before my hearing. Now I'm being charged for it! I tried to talk to my representative reasonably, who then ended up more or less shouting at me. I then complained and was bluntly rebuffed. This is completely unacceptable behaviour from a company I thought would support me. When I complained, it felt like my vulnerability was being unfairly played upon. I would advise to avoid this company. This is a truthful account of the situation, which I can substantiate with written and factual evidence. I stand by this as the truth and as a heartfelt warning for other vulnerable people.
Sep 21st, 2022

An outstanding union representative I had a grievance with the company I work for over sexist behaviour and harrassment involving several people, two of which were union representatives. I involved a reputable solicitor who recommended Castle Associates, as I did not want to attend a hearing on my own and legally she was not allowed to attend herself. Castle Associates were fantastic. A smart chap called Saqib who is a union representative assisted and very quickly understood the situation. Without Saqib present the outcome would have been very different. The outcome was far better than I expected and I pretty much got what we asked for and more than I realistically thought we would get. There were a couple of moments where the chairman of the hearing became a little defensive and Saqib calmly and firmly steered him back to a constructive path. Would I use them again? Absolutely. I hope I do not have to but I would not hesitate to do so. If you need employment advice or assistance I can assure you, Castle Associates are complete professionals.
Aug 11th, 2022