OBS Ltd

Feb 8th, 2022

We had our new boiler fixed in end of February 2020. Alongside we added the NEST control system to be able to manage the hot water and heating separately. After three weeks the control panels stopped working. We had to manually turn hot water on and off. And when we turned hot water on, the heating would turn on as well. This issue we had from before and we explained this to Bob. We had specially asked that this is one of our major issue. He was extremely confident that it will be fixed and two motors/valves had to be changed. Im not an engineer so I would believe whatever you tell me. Because of the lockdown, he couldnt come back to check. So for months we were dealing with hot water and heating issues. We paid so much money for what? When the lockdown lifted, it took us weeks to get him to come down. Only kept getting told ill be here this week and never showed up. Eventually Bob came down and said it was a different motor thats causing the issue. So it will cost more to change it. We paid a certain amount of money for you to solve this issue. Now if you changed the wrong motors, how is that our fault??? Regardless of charging us more, its end of August now...and we are still chasing Bob to sort the issue out. He doesnt answer the phone. And when he does he lies about when he will come. He might have quoted slightly cheaper than British Gas but at least you can get hold British Gas who will sort the issue out! Dont get involved with this company please. I don't want anyone else going through what we are dealing with.
Jan 14th, 2021

After a few bad experiences with plumber, I finally found the right man to look after my heating. He came on time, did a great job, gave good advises and left the place very tidy. All of this at a very competitive price. He even called me the next day to make sure everything was ok. I couldn't ask for more. I ll definitely recommend Bob to anyone.
Apr 20th, 2020

Great to have found a plumber that is reliable, efficient and great to deal with! Thanks them.
Jun 19th, 2019