Ealing West Recovery Team

Do not go here if your seeking help please avoid them as they are unprofessional and dismissive of their patients. Not only that they are also hostile and negligent often calling authorities such as police instead of dealing with the consequences of their bad treatment of their patients. If your suffering mental health problems they will make it worse I was completely dismissed and told that my only issue was my anger even though they was completely aware of my suicide attempts within the pass year this experience has made me feel ignored and isolated Im absolutely disgusted with the treatment I have received.
Jan 25th, 2023

Feb 11th, 2022

0/10 it's just wrong that anyone with complicated needs and a severe illness should ever be referred to this inadequate service, they don't the have the funding and capacity to cope with that level of need though no doubt they do reasonable work with the less ill patients. Often the staff seem to be spread very thin and surviving in post which is understandable but they need to honest about what they can't do rather than pretending to cope.
Aug 9th, 2021

They are useless. They don't care at all
Apr 24th, 2021

Awful place!!! Staff are disrespectful, have no manners just hang up the phone on you when you try and ask for help!. They wont ever allow you to speak to the doctor they just ignore you! I have had one of the nurses scream at me over the phone they are not supposed to treat their clients like that! They diagnose you with conditons that you dont actually have!. Staff are transphobic, it's important to respect trans peoples chosen pronouns like "she, him, them" but they refuse to do so!. Staff have actually called the police on me when ive gone there to ask for help in person this is terrible!. This clinic needs to be closed down and the staff be all sacked they cant treat humans beings like this, they dont care about their patients!!.
Dec 4th, 2020