Willow Veterinary Clinic - Drayton High Road

Lovely friendly staff and good service all around. Highly recommend.
Apr 22nd, 2023

Good vet but expensive
Apr 18th, 2023

I have used them for years feeling they were the best in the area until recently. My pet needed needed medicine.for 14 days I was given under, I was 4 days short. I told them I needed 4 days. The person who took the message kept telling me how they were going to be finishing early for the day but when I went to collect the medicine I was owed I was given a the prescription again and recharged for it. The new bottle was wider but the amount of medicine in it was deeper. The practice manager would not look into she only stated that their records showed the correct amount was given the first time. She wouldn't acknowledge any of the issues she just pushed to get the balance paid. 13 means more to them than a long term customer.
Apr 16th, 2023

Apr 6th, 2023

Took my cat here for treatment was charged 112 including consultation which I happily paid I was asked to make a follow up appointment for the following wk which I did . At no time was there any mention of another 49 consultation fee which amounts to 98 for approximately 5 mins of the vets time in two visits. Talk about disgusted and people wander why animals are left to suffer avoid this practice. Talk about daylight robbery . Took another of my cats here today 13/04/23 and would just like to thank the team for the way they took care of her she came home very calm and happy .
Apr 5th, 2023