Avis Car Hire - Norwich Airport

be carefull... the prepaid price is NEVER the actual price ! its always MORE
Mar 21st, 2023

Pick up was quick and easy, the line was short and the agent knew of our rental.
Mar 4th, 2023

Great service, great staff and demonstrated extreme flexibility to solve our problems. Thank you and Merry Christmas
Jan 2nd, 2023

The Norwich Airport staff are excellent, they demonstrate Customer service at it's highest and best. The Ipswich depot used to be the same before it was closed too, which was a shame, as it was close to my home. The LHR depot staff are also very helpful, it has improved noticeably since the Covid crisis. Quick pass....is excellent, and works very well, saves lots of wasted time. I'd like to see the delivery / collection service return, this was invaluable for people like me with limited time to spare, sadly, this was also a victim of the Covid period. The online App however, is a pain in the neck to be blunt, it's clunky, not very user friendly, makes suggestions that are often of no practical use. It needs to be binned and overhauled properly. The reward points scheme also needs o be more user friendly if Avis want to use it to keep Customers onboard.... just saying.. Otherwise, I've used Avis for more than 15 years, I have tried other Companies, but I always seem to come back... !
Dec 26th, 2022

This is the First time I try Avis car hire, they were really good, easy process and very helpful staff. I although would recommen them you should keep in mine two things, you will still have to pay parking if you are using your own car to get to Norwich Airport 4 for half an hour! Also, the oil level light came up an hour and a half through my trip which I wasn't happy about, the last thing I need is to brake down and lose my flights, the should check these things before every rental. Overall, I will definitely try use thier services again. Thank you Avis.
Dec 20th, 2022