Kent Management

We have used Kent Property Management for over 15 years to manage our properties and they have always been incredibly helpful. Friendly personal service. It is such a relief to be able to pick up the phone and talk to a person instead of being directed to a landlord portal!
May 1st, 2023

If I could give no stars I would. Absolutely shocking service, travelled from Chelmsford to view a property only to be told less then 45 mins before that it had been taken, they should state it's first come first serve rather then take on multiple applicants. They should look towards a name change from Kent management to ku*t management. Avoid at all costs as previous reviews also state. As useful as an ashtray on a motorbike.
Apr 26th, 2023

I've been renting with Kent property for nearly 3 years now and they've never been anything other than amazing. I read through some of these reviews and can't imagine what's occurred because I've neve known such a good agency. The office staff are all friendly, hard-working and take time to work out what's happening with the property. You really feel a level of service an support from Kent and I am happy to give them 5 stars for all that they do.
Feb 14th, 2023

Nov 8th, 2022

DO NOT RENT WITH KENT AGENCY. I was living in a property managed by Kent from September 2021-July 2022. They are a VERY terrible agency, if you are thinking of renting with Kent, do yourself a favour and go with a private landlord or another agency otherwise you WILL lose a lot of money and you will gain a series of migraines from their bad service and incompetencies. I lost almost 300 from my deposit because of their incompetency and lack of initiative. They are VERY sneaky and will try to add on extra costs here and there. They ignore important emails and pretend they never got them. They also sent out wrong information about our tenancy to the electric company, leading us to a 100 loss. Not to mention, mould developed in my bedroom and it resulted in my asthma coming back. The agency took almost 2 months to sort it out and did not deem it to be an emergency. They only have 1 handyman for a bunch of properties so when something needed fixing, it would take at LEAST 1 month until it is repaired. We had mould downstairs by the door and it was not sorted out during the entire time I lived there. My friends who lived in the house before also complained about the front door which was unsafe, and it took them about a year to fix. The list of their incompetencies goes on. Please be careful and dont make the same mistake that I did. I would give them -5 stars if I could.
Nov 16th, 2022