Centenary Opticians
Hours
Chamber Rating
-
Christopher Mitchell
First time dealing with Centenary Opticians today, and not the last. Truly impressed with the staff the process and everything in-between. Truly a faultless experience. Sending all family and friends here now on.
Apr 28th, 2023 -
Nick Bartram
Recently took my son here as he had something in his eye. They did a thorough eye test and examination and removed the dirt. The optician was very friendly and explained what he was doing throughout to put my son at ease.
Apr 25th, 2023 -
Lisa
Absolute sham of a company. I was given the most unprofessional eye exam I've ever had, and was made to feel very uncomfortable by the tense atmosphere. I should have been more sensible and paid attention to the two people that entered whilst I was looking at frames. Both were requesting refunds for their glasses, and being told to come back another time as the "boss" wasn't there. I know he was there because he had just given me an eye test. When I went to pick up my glasses they didn't fit, and the lady who served me wasn't doing anything to help actually fit them. The "boss" came out and adjusted the nose pieces a bit, and they still didn't fit, and they also made me feel dizzy. He told me I would get used to them and I felt so uncomfortable that I left with them. I wore them home and was nearly sick when I got there. The next day I realised the whole frame was really bent out of shape and damaged. I tried to return them and was given the run around, as I'd seen happen to those other customers. They actually confiscated the glasses and only gave me a refund for the frames after my carer made a scene in the shop. They refused to refund for the lenses even though they were making me physically sick. I went back to my previous opticians, which is less convenient to travel to since I've moved house. They gave me a very thorough exam and explained my prescription. I then showed him the prescription Centenary gave me and he was shocked and in his words said "This must have made you feel really unwell." Do yourself a favour and avoid this place at all costs.
Apr 7th, 2023 -
Wayne Hunter
Best Eye Test, Ive ever had, Very Highly Recommended & Fantastic Experience
Feb 13th, 2023 -
Meg Austin-Latham
Professional and friendly. Helpful and informative. Not rushed and answered all questions! Fantastic experience!!
Nov 1st, 2022
Contact Info
- (160) 394-5611
Questions & Answers
Q What is the phone number for Centenary Opticians?
A The phone number for Centenary Opticians is: (160) 394-5611.
Q Where is Centenary Opticians located?
A Centenary Opticians is located at 3, Bowthorpe Main Centre, Norwich, eng NR5 9HA
Q What is the internet address for Centenary Opticians?
A The website (URL) for Centenary Opticians is: http://centenaryopticians.co.uk/
Q What days are Centenary Opticians open?
A Centenary Opticians is open:
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 10:00 AM - 10:00 AM
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 9:00 AM
Q How is Centenary Opticians rated?
A Centenary Opticians has a 5.0 Star Rating from 45 reviewers.
Hours
Ratings and Reviews
Centenary Opticians
Overall Rating
Overall Rating
( 45 Reviews )Christopher Mitchell on Google
First time dealing with Centenary Opticians today, and not the last.
Truly impressed with the staff the process and everything in-between. Truly a faultless experience. Sending all family and friends here now on.
Nick Bartram on Google
Recently took my son here as he had something in his eye. They did a thorough eye test and examination and removed the dirt. The optician was very friendly and explained what he was doing throughout to put my son at ease.
Lisa on Google
Absolute sham of a company. I was given the most unprofessional eye exam I've ever had, and was made to feel very uncomfortable by the tense atmosphere. I should have been more sensible and paid attention to the two people that entered whilst I was looking at frames. Both were requesting refunds for their glasses, and being told to come back another time as the "boss" wasn't there. I know he was there because he had just given me an eye test.
When I went to pick up my glasses they didn't fit, and the lady who served me wasn't doing anything to help actually fit them. The "boss" came out and adjusted the nose pieces a bit, and they still didn't fit, and they also made me feel dizzy. He told me I would get used to them and I felt so uncomfortable that I left with them. I wore them home and was nearly sick when I got there. The next day I realised the whole frame was really bent out of shape and damaged.
I tried to return them and was given the run around, as I'd seen happen to those other customers. They actually confiscated the glasses and only gave me a refund for the frames after my carer made a scene in the shop. They refused to refund for the lenses even though they were making me physically sick.
I went back to my previous opticians, which is less convenient to travel to since I've moved house. They gave me a very thorough exam and explained my prescription. I then showed him the prescription Centenary gave me and he was shocked and in his words said "This must have made you feel really unwell."
Do yourself a favour and avoid this place at all costs.
Wayne Hunter on Google
Best Eye Test, Ive ever had, Very Highly Recommended & Fantastic Experience
Meg Austin-Latham on Google
Professional and friendly. Helpful and informative. Not rushed and answered all questions! Fantastic experience!!