Boots Opticians
Hours
Chamber Rating
-
David Wainwright
I transferred to this store in 2022. It is nigh on impossible to get through to anyone in the opticians dept on the phone. Today, took 10 mins on an eternal loop of repetitive options to connect to anyone. I hung up after 10 mins being unsuccessful. Have been with Boots for over 30yra. This is the worse depersonalised offering I have ever received. Needless to say I have arranged to transfer OUT of this one and connected to another who took my call in 4 rings. I would have awarded zero stars had I been given this option
Mar 12th, 2023 -
lynton moore
Made an appointment weeks in advance for my wife and I. Received email,mobile messages and a long winded phone call reminding me of the appointment.we both take a day off work and on arriving I'm told my optometrist called in I'll and they can't see me. Its apparently ok though as they left a voice message saying so while I was driving to appointment. Went next door to vision express who saw me same day.
Mar 1st, 2023 -
Mel Lacey
Updated, 28 February 2023... Once again, perfect! Helpful, polite and efficient staff. Highly recommended!
Feb 3rd, 2023 -
Andrew Bentley
Made an appointment on the 4th for the 14th. Turned up for my appointment, and they're shut. Thanks, boots, you incompetent halfwits and good luck for the future...
Jan 31st, 2023 -
Darren Smith
Took our 6 year old for some new glasses due to the old pair from elsewhere did not fit well. The gentleman who helped us was Richard. He was absolutely amazing, spoke to and worked with my 6 year perfectly. My son was so happy with the reults and responded really well to Richard. Thankyou so much, you are, amazing!
Dec 22nd, 2022
Contact Info
- (160) 376-3397
Questions & Answers
Q What is the phone number for Boots Opticians?
A The phone number for Boots Opticians is: (160) 376-3397.
Q Where is Boots Opticians located?
A Boots Opticians is located at 19 Castle Mall, Norwich, eng NR1 3DD
Q What is the internet address for Boots Opticians?
A The website (URL) for Boots Opticians is: http://www.boots.com/opticians?cm_mmc=Yext-_-OpticiansMapListings-_-StoreNumber3464-_-Maputm_source=yext&utm_medium=map-lisiting-bootsopticians&utm_campaign=map-lisiting-bootsopticians
Q What days are Boots Opticians open?
A Boots Opticians is open:
Saturday: 8:30 AM - 8:30 AM
Sunday: 10:00 AM - 10:00 AM
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 8:30 AM
Thursday: 8:30 AM - 8:30 AM
Friday: 8:30 AM - 8:30 AM
Q How is Boots Opticians rated?
A Boots Opticians has a 2.5 Star Rating from 23 reviewers.
Hours
Ratings and Reviews
Boots Opticians
Overall Rating
Overall Rating
( 23 Reviews )David Wainwright on Google
I transferred to this store in 2022. It is nigh on impossible to get through to anyone in the opticians dept on the phone. Today, took 10 mins on an eternal loop of repetitive options to connect to anyone. I hung up after 10 mins being unsuccessful. Have been with Boots for over 30yra. This is the worse depersonalised offering I have ever received. Needless to say I have arranged to transfer OUT of this one and connected to another who took my call in 4 rings.
I would have awarded zero stars had I been given this option
lynton moore on Google
Made an appointment weeks in advance for my wife and I. Received email,mobile messages and a long winded phone call reminding me of the appointment.we both take a day off work and on arriving I'm told my optometrist called in I'll and they can't see me. Its apparently ok though as they left a voice message saying so while I was driving to appointment. Went next door to vision express who saw me same day.
Mel Lacey on Google
Updated, 28 February 2023...
Once again, perfect!
Helpful, polite and efficient staff.
Highly recommended!
Andrew Bentley on Google
Made an appointment on the 4th for the 14th. Turned up for my appointment, and they're shut. Thanks, boots, you incompetent halfwits and good luck for the future...
Darren Smith on Google
Took our 6 year old for some new glasses due to the old pair from elsewhere did not fit well.
The gentleman who helped us was Richard. He was absolutely amazing, spoke to and worked with my 6 year perfectly. My son was so happy with the reults and responded really well to Richard.
Thankyou so much, you are, amazing!