Watson Fuels

An absolute disaster. Telephoned seven times to ask for fuel in spite of a tankscout and only had it delivered when the oil ran out and boiler and aga turned off. Not a good experience.
Feb 23rd, 2023

If I could I would give it minus 100! Diabolical service company promises of delivery you name it! Take ya money but no delivery! Joke of a company!
Feb 14th, 2023

Delivery of fuel never turned up. Excellent in the depths of winter.
Jan 12th, 2023

Ordered oil a week before Xmas. Still hasnt arrived. Emailed twice no response. No response on phones. Taken money and run. Wont be using again.
Dec 28th, 2022

A complete and utter shambles of a company. We ordered our oil over 3 weeks ago with a local syndicate and it has only just arrived. Further, because of the delay I sent a message via their website asking to increase our order and for an acknowledgement. I received nothing and when the oil turned up today it was the original quantity. Members of our syndicate have spent up to 90 minutes on the phone waiting for their customer service staff to answer and, when they did finally pick up the phone, couldn't tell anyone when the oil might be delivered. Their systems are inefficient and wasteful, the (lovely) delivery driver said that his schedule had him returning to the same road three times rather than do all the deliveries there at the same time. Our delivery ticket even had the wrong time on it, 2 hours later than the actual time! We shall not, under any circumstances, be returning to Watsons. Avoid at all costs, if I could give it zero stars I would...
Dec 29th, 2022