Usa Nails

I went to have my gel nails taken off and they said yes 10 and then they said take a seat. I then said could you also do a manicure and it was like the doors of hell opened. A lady to my left who worked there said no that will be more. She seemed very angry. I said well yes I'm happy to pay. She was very rude and pointed out the price as if I didn't expect to pay. I had to repeatmyself several times to explain what I wanted. The whole time this was happening no one mentioned that you can only pay by cash. The lady took off my gel nails and put one coat of clear varnish on. The whole ordeal was uncomfortable. I definitely would not recommend as it was a horrible place where you're treated like dirt. Service: Manicure
Apr 15th, 2023

Mar 29th, 2023

Asked for nail art and it looks like a 5 year old has done it, the nail art is supposed to be a star... Its so embarrassing that Ive had to paint over it. He knew it was bad and still had the cheek to charge me 2 for nail art. Waited 40 minutes to have gels. Took 20 mins for him to do and he didnt treat the nail or prepare it at all - used a drill on my nail just for gels?? I dont know any shops that do this anymore. Didnt shape my nails or measure lengths.
Mar 2nd, 2023

Feb 22nd, 2023

awful. the guy doing my manicure was so rough and snipped my cuticles WAY too low - ended up bleeding for a couple hours after i left and he actually took a chunk of my finger skin off. the gel nails began to peel the same night as i got in the shower - i didn't pick them at all after i got them. upon going back and asking for a refund the (already quite rude) staff were even ruder - insinuating that i was lying about my nails peeling off. "girls come in and get pretty nails just for one night out". was refused a refund - had to speak to the manager in the middle of the room as he was halfway through doing someone else's nails - hardly even looked up to address me. worst nail salon in norwich - spend money on those worth your time not these w*nkers. Service: Manicure
Jan 30th, 2023