Balanced Financial Services Ltd

I wouldn't want to go through the house buying process with anyone else! Andrea went above and beyond to help me purchase my first property, her advise was always honest and with my best interests in mind. In a sea of untrustworthy estate agents and slow conveyancers, Andrea was like a breath of fresh air. She regularly checked in on me and didn't give up on me when I took longer than I should have to respond. I felt I was getting the the care and support of a friend or family member but with the extensive knowledge of a professional. Every time I thought I was in a predicament, Andrea had a solution. I would wholeheartedly recommend Andrea and Balanced Financial Services as mortgage advisers - they are just amazing.
Mar 1st, 2023

The last few months with the cost of living crisis have been a challenging time to remortgage our property. However with Charlie's invaluable and (very balanced!) advice we were able to remortgage with complete confidence- she helped us navigate through a very uncertain time with so much support every single step of the way. The communication we experienced from both Charlie and Balanced as whole could not have been better. If you work unsociable hours/into the weekend they will tailor their service around you, not like many other services which operate Mon-Fri 9-5. If necessary, Charlie would have no issue going out of her way call us at 7pm some evenings and keep us up to date through the weekend where myself and my partner are busy and can only be available some evenings and weekends. Charlie thoroughly explained every step and procedure, including why it's important and what to consider/the best approach for our situation, which made us feel completely in the loop. This truly makes you feel empowered to make the best decision. We want to thank Charlie and Balanced for their service and advice and would highly recommend them to everyone. The expertise and professionalism is second to none, and the service is so personal and genuine. Thank you so much Charlie and the team at Balanced. We will definitely be back for your services again in the future.
Mar 2nd, 2023

In 2022, we set out to challenge ourselves to own the home of our dreams. We met a number of mortgage brokers along the way who unfortunately were unable to get us the amount of mortgage we required to own this home. Thankfully, we got recommended to Charlie by a friend. Charlie was above exceptional, she was very professional throughout the journey, set the right level of expectations, and in the end achieved the impossible by sourcing the right lender. After the mortgage approval and during the legal process for purchasing, she did not just walk away because she was done with her job, but rather kept checking in to know how the purchase was going. She even kept checking in after completion and when we had moved into our new home, just to know how we were settling in. She is certainly an awesome broker, and I will strongly recommend her to anyone who really wants a broker that doesn't mess about.
Feb 18th, 2023

Charlie Baker is the ultimate professional: knowledgeable, efficient, honest and communicative. She helped me, a first time buyer, get my mortgage in tricky circumstances and I will be forever grateful. Have already recommended to various friends!
Feb 13th, 2023

Excellent experience with Paul Johnson who helped me and my partner secure a mortgage offer in record time. Paul showed great attention to detail and was efficient, professional and responsive at all times. The fee was competitive and money well spent. I appreciated Paul's advice and flexibility in accommodating appointments by phone and outside office hours. With thanks for your work.
Nov 12th, 2022