Margaret Emms Florist

Ordered flowers and chocolates a few days ago for delivery to my Mother yesterday from Margaret Emms, as I have done for several Christmases now without problems. This year however, no flowers and chocolates delivered, no-one picking up 'phone, nor any answer to e-mails - does anyone know if they've gone out of business, if so, why is their web-site still operating and taking money? Update: Another day passes, still with no-one picking up phone or answering e-mails - if they have taken my money and not delivered anything is this theft? Update 2: Still no communication whatsoever, although flowers finally delivered 1 day late and still no sign of the chocolates we paid for at the same time. Update 3: Flowers and chocolates delivered, although separately and late - major problem is lack of / delayed communication from shop - I understand that there has been a change of ownership and staff will now answer phones in the mornings - will be interesting to see how the reviews develop over the coming months.
Jan 25th, 2023

Received my order Saturday as promised and was very surprised very happy with the arrangements, only please answer the phone
Mar 29th, 2023

Was closed for good :(
Mar 7th, 2023

Ordered flowers a week before the birthday. Didnt arrive. No contact. Promised a refund. Never came. Communication has completely stopped. Avoid avoid avoid.
Jan 15th, 2023

DO NOT USE THIS COMPANY. Terrible service, ordered flowers, they were not delivered. Have sent 6 emails so far and had no response. Theyve ruined an annual tradition Would not recommend. Scammers
Jan 2nd, 2023