IDSystems

Before we purchased our aluminium Vistaline folding door system and top hung windows, we visited ID Systems showroom and Erica showed us the Vistaline system and fully explained how it operates. The quotations team were very patient with us and nothing seemed too much trouble as we asked for prices for different options and configurations. The installation day came fitting in with our builders programme and two very efficient engineers arrived and installed the folding sliding doors system and the windows. They noticed one panel had a defect which we could not see but they installed it to make our building weather tight but arranged to have it replaced later once a replacement unit was supplied. This was done a few weeks later with no fuss and their usual efficiency. We are absolutely delighted with the products and the installation all of which have been admired by everyone who has seen it, both builders and our visitors alike. The extremely narrow frame to the Vistaline doors is most unusual and allows the glazed area to be maximised. The opening mechanism is easy to operate and very quiet.
Mar 23rd, 2023

ID Systems did a great job for us by designing our bi-fold doors exactly to our specification. They were very efficient and did everything they said they would and were on budget and on schedule - they were recommended to us and we'd certainly recommend them to others.
Mar 7th, 2023

IDSystems supplied and installed two heritage-style doors and a heritage-style window at my property in September 2021 and I couldn't be happier with both the products and their service. Measurement and fitting visits were all carried out within expected timeframes and, when there was a minor issue with the window a year after fitting, their team came within a few days to resolve it. I'd used their services several years earlier at a previous property and wouldn't hesitate to use them again.
Feb 3rd, 2023

Recently moved into a house with some internal sliding doors that were not working correctly as they "locked" up when closing. Contacted the manufacturer who put me on to IDSystems as they were able to identify them as the original installer some years previous. A quick call to IDS and they arranged for a service visit to come round and check the doors out. The engineers quickly found a small plastic guide clip was missing allowing the doors to move apart causing the lock-up. They removed the doors and checked everything was OK and replaced the clip FOC. Excellent service. When the wife finally beats me down and gets me to agree to the Bi-fold door she wants, I will be sure to give them a call!
Jan 31st, 2023

Very professional operation supplying a high-quality product. We had some large (3m+) glazing to go in and the whole process was incredible to watch (there was a robot crane!!). From the sales & admin side it went fairly smoothly - even though we had to endure some lengthy delays due to the country-wide supply-chain problems during 2022. ID did their best to mitigate this and proved flexible enough when we really needed their help. They have a showroom (no staff) in London too - which is super convenient.
Jan 13th, 2023