Norwich Practices Health Centre

Doctors are always so kind and helpful
Apr 15th, 2023

Some people can be so negative. This practice is the best Ive ever had. Gerri the Pharmacist is excellent - the best. Receptionists are lovely and helpful and Doctors are great especially Dr Popa who is a star at the top of her game. People need to accentuate the positive and be a little more grateful. Nothing and no one will be perfect and glitches are bound to happen but this practice is the best whilst being under huge pressures.
Mar 18th, 2023

Been with practice about 20 years. Took 3 weeks to get a non urgent appointment. Person ahead of me at reception on the appointment day (also not urgent) was given a same day appointment...... Repeat prescription system completely changed since last month, we were expected to know this by osmosis or telepathy. Very young receptionist gave us a white list of medication, and seemed oblivious to previous arrangements,. Finally someone else told us to tick list, take to pharmacy who would request dispensing list from doctor. We had previously been given a dispensing list at pharmacy without page 1 of the meds and annotated as not to be used as a prescription. Surgery obviously needs to offer training to both staff and patients! ..... Young doctor also had to Google previous diagnosis of lumbago as never heard of it, diagnosed rheumatism, ( all conditions come under backache or arthritis on NHS website). CONFUSED of Norwich!
Mar 31st, 2023

The practice pharmacist has been so helpful and thorough. Thankyou so much for swapping my meds. She really knows her "stuff". Youre an absolute star.
Feb 15th, 2023

If you are not ill when you enter you surely will be when you leave. Told to wait outside in the cold and rain for 3/4 hour, finally got in, then another wait with screaming children and people coughing and spluttering. Just needed a blood test.
Dec 31st, 2022