McColl's

I went to the Post Office on Tuesday 7 March 2023, after the Post Office at Earlham House had been very unhelpful the day previous. The parcel I needed to send had been partially opened by the depot in Belfast and I was under pressure to get the parcel sent to a person I was working with in a different part of the Country. Wendy, who works in the Post Office on Colman Road could not have been more helpful. She re taped the box where the depot has opened it and re labelled it, it took under a minute, so unclear why Earlham House had found the task so bothersome. Wendy listened to what had occurred and was sympathetic and very professional. So much so, that I will always be using McColls on Coleman Road from now on. McColls, your staff member Wendy, was outstanding, please thank her from myself as she has literally helped change the life of a young person.
Mar 21st, 2023

I have mixed review and experience of this store depending on who's serving, some cant be bothered to even be there and make you feel bad for needing assistance, all the young members of staff have always been very pleasant and helpful to me. The dark haired lady who works inside the evening can't remember her name but she's lovely and so helpful she even helped me when I was stressed and worried trying to get my disabled sons electricity in time on a key she took time to chat and reasurre me, and even made me smile and laugh. I don't live locally but it's a shop that isn't handy for a wide range of goods and services. I'm very glad I don't see the dark haired lady who worked in post office in covid time's she was so rude and sometimes fairly aggressive to customers which I saw on numerous occasions.
Feb 17th, 2023

Interesting how bad reviews this place has. Front door wasnt working.. staff were unhelpful and incompetent. Queues are a mess and mix together.
Jan 3rd, 2023

Very pite staff always helpful
Oct 16th, 2022

Sep 13th, 2022