Wickes

Bad customer service from the Norwich branch as they have not paid me my refund for the mistake on my bill 462 still waiting for the refund so Im canceling my order and I have just been told that my 750 deposit I will not get back bad company.Just to let everyone know I am still waiting for my my money and I am not giving up.
Apr 14th, 2023

Staff who designed the bathroom were rude. They started delivering our bathroom 6 months prior to it being fitted meaning we had to find a place to store it all which they didnt tell us about. We eventually got fed up with the miscommunication and cancelled the whole fitting. Refused to give our money back and ignored emails. We stopped phoning the branch as they would lie constantly so then they didnt have to give the money back which showed they were desperate. Phoned a customer care litre just a lady screaming on the phone with children in the background Dont even bother coming here. Over priced rubbish. Save yourselves the hassle!
Apr 12th, 2023

Great plenty of stock. Good prices. Good choices. Staff helpful.
Apr 9th, 2023

Wanted a particular Dulux paint colour, but not stocked. Could order it but adding 7.00 to the price and if mixed would cost another10.00 on current price of 16.00. NO THANKS!!
Mar 14th, 2023

This is the last time I use wickes. I made a order for some wood door frame trim after waiting a week it was delivered it was really poor quality and warped.customer service I guess is in Scotland which is very poor and very rude they dont want to take responsibility just push it on to the supplier they use.I paid wickes my money you take responsibility do you know what distance selling is and my rights I can tell you one thing you are going to find out with the complaints Ive made
Mar 11th, 2023