Halifax

Very little information given when trying to open a savings account and certainly no advice, resulting in my opening an internet banking account, which is not what I wanted. As a pensioner and a former employee with Halifax Building Society and Halifax Financial Services, I was both shocked and disappointed with lack of customer care. I telephone the internet banking department and was then passed on to another department for savings who I found to be disrespectful and patronising to the point where I asked to close the account. I was told I could not do that as I did nt have another account with Halifax to transfer it to! When I suggested a cheque, he said that was not possible.
Jul 9th, 2021

Very short opening hours and very long queues. If you work full time, you have no chance of being able to catch them open. Cant even be bothered to open on a Saturday morning now. Very poor indeed.
Dec 25th, 2020

Excellent service
Dec 3rd, 2020

Always used it! Love to check my bank balance even if I do not need to!
Apr 23rd, 2020

Oct 30th, 2018