FFS Beauty Ltd
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Unit 14, Morgan's Business Park, Bettys Ln
Norton Canes, eng WS11 9UU - (154) 364-8044
Hours
Chamber Rating
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Jennifer Jane
Mar 21st, 2023 -
Scarlett Brown
Products are fine, but Customer service isn't great. Asked to cancel 2nd Jan, got a confirmation email from a member of staff saying they had cancelled it. Payment had come out of my PayPal account 28th Feb. I asked why this had happened and for a refund. They cannot refund as they have dispatched the order... Even though I cancelled over a month ago. Now been told since I subscribed through PayPal, I should have told them that originally and it's my fault for not telling them. How was I supposed to know there was a difference? And why would they confirm they had cancelled it when they couldn't/ didn't? Sarah stepped in and refunded me, all resolved.
Feb 25th, 2023 -
Adam Longley
I bought my partner some of these products for Christmas and she thought they were great. She definitely recommends them.
Feb 2nd, 2023 -
Veselina Galabova
Terrible customer service. I subscribed so i trial their products for a couple of weeks as i have very sensitive skin, therefore, i went to cancel before they started charging me for a monthly subscription. However, that proved to be a very difficult process as I am still back and forth with them via email as there is no option to cancel on their website. Will definitely avoid in the future! Product seems to be ok for now.
Jan 23rd, 2023 -
Matilda Green
Nikki, from FFS Customer Service, who helped me with a mistake I made when I ordered, was super helpful. My sister loved the gift and now the whole family have FFS razors!
Dec 27th, 2022
Contact Info
- (154) 364-8044
Questions & Answers
Q What is the phone number for FFS Beauty Ltd?
A The phone number for FFS Beauty Ltd is: (154) 364-8044.
Q Where is FFS Beauty Ltd located?
A FFS Beauty Ltd is located at Unit 14, Morgan's Business Park, Bettys Ln, Norton Canes, eng WS11 9UU
Q What is the internet address for FFS Beauty Ltd?
A The website (URL) for FFS Beauty Ltd is: https://www.ffs.co.uk/
Q What days are FFS Beauty Ltd open?
A FFS Beauty Ltd is open:
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 9:00 AM - 9:00 AM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Q How is FFS Beauty Ltd rated?
A FFS Beauty Ltd has a 4.0 Star Rating from 18 reviewers.
Hours
Ratings and Reviews
FFS Beauty Ltd
Overall Rating
Overall Rating
( 18 Reviews )Jennifer Jane on Google
Scarlett Brown on Google
Products are fine, but Customer service isn't great.
Asked to cancel 2nd Jan, got a confirmation email from a member of staff saying they had cancelled it.
Payment had come out of my PayPal account 28th Feb.
I asked why this had happened and for a refund. They cannot refund as they have dispatched the order... Even though I cancelled over a month ago.
Now been told since I subscribed through PayPal, I should have told them that originally and it's my fault for not telling them. How was I supposed to know there was a difference? And why would they confirm they had cancelled it when they couldn't/ didn't?
Sarah stepped in and refunded me, all resolved.
Adam Longley on Google
I bought my partner some of these products for Christmas and she thought they were great. She definitely recommends them.
Veselina Galabova on Google
Terrible customer service. I subscribed so i trial their products for a couple of weeks as i have very sensitive skin, therefore, i went to cancel before they started charging me for a monthly subscription. However, that proved to be a very difficult process as I am still back and forth with them via email as there is no option to cancel on their website. Will definitely avoid in the future!
Product seems to be ok for now.
Matilda Green on Google
Nikki, from FFS Customer Service, who helped me with a mistake I made when I ordered, was super helpful. My sister loved the gift and now the whole family have FFS razors!