Stock Must Go Ltd

Most patronising customer service team. Like many others received faulty goods marketed as new, and it happened twice.
Apr 8th, 2023

Still waiting for my refund oh and the firestick shocking shower of s**t
Apr 3rd, 2023

Mar 15th, 2023

So, stock-must-go have requested my review be taken down from trust pilot! Might as well add it back on here then. Shocking service, tock money then never received goods, then refunded after almost a month. Avoid at all costs.
Mar 2nd, 2023

I ordered Sennheiser Momentum True Wireless 2 Headphones - Black that arrived faulty. The right ear would fall in and out of connection from the very first listen. I processed a return, which was convenient and straightforward, for a repair or replacement. I received the second pair of headphones 10 days later. This time they didn't arrive in the original box, it was just the case and charger bubble wrapped. The bluetooth headphones wouldn't connect to any device. The right ear wouldn't even turn on. I would love to know what checks are done before sending a product out. These were labelled as excellent condition when purchased. The only saving grace is the ease of replacement and return, hence the two stars. I still think I would struggle to use StockMustGo again or recommend it.
Apr 1st, 2023