Kajals Couture Ltd

Similar to reviews below, I ordered bespoke outfits from Kajal a few years ago, and spent circa 300 on each outfit and they were very poorly made and ill fitting. Despite her assurances that they would be re made to fit, they came back the same every time and Kajal also avoided being in store when attending the re fitting. She reassured that the outfits had been re stitched which was a complete lie. She showed no sympathy, despite the amounts we paid and how ill fitting they were. Despite this purchase occurring a few years ago, I have had subsequent conversations and she has continued to show no remorse, refund or anything or the sort. To date I am annoyed at how she can get away with such service. I have had outfits made from other designers and never been shown such poor customer service. I was so disappointed in the outfits and her service, I didnt even go back to collect the outfits.
Nov 19th, 2022

Apr 5th, 2023

i purchased item during covid and i told kajal please i want cann cann out not done. yes i took my time collecting it as i moved away from northwood. Also i wished i had read reviews before i purchased my gold item which was 450 and i found exactly the same one in another boutique up north half the price. So when i collected this she did state alteration i said no. i will be selling this item as the zip i had to do was too stiff. Avoid this boutique there is Mona Vora Neetikas Couture many more with excellent service and wider range of products and most importantly worth the price you pay.
Jan 26th, 2023

Amazing collection and unique design Thankyou kajals couture.
Jan 14th, 2023

I have purchased many beautiful sarees from here and ordered lenghas for my daughters over the years for various functions. I always have a pleasant experience and cannot fault the quality or service. The outfits are stunning and classic. The silks we purchased have been worn multiple times and just dont go out of style.
Nov 13th, 2022