E Spark Funeral Directors

What an absolutely fabulous sympathetic helpful and kind service we received from E Spark. From the moment I walked through the door to ask them to carry out this sad job for us to the day itself the staff showed the utmost empathy and kindness and professionalism. They organised everything perfectly. They go through all the necessities and guided me patiently with everything I needed to do. They clearly understood that my head was all over the place and nothing was too much trouble to explain. Ross was at the branch while I was there so he said he would carry out our funeral trip and as promised when the hearse arrived at our house the friendly and familiar face of Ross was there. But the other staff were absolutely amazing too, friendly helpful and kind. Then they chatted to us while they took us to the wake afterwards complimenting on the flowers and all the family that had attended. They clearly took interest in the part of our day that they were in charge of. The flowers were arranged by their recommended florist and were magnificent. I can genuinely say no part of their job could have been carried out better. I would add that seeing the beautiful little dog in the branch in his own chair when we visited the branch added a little lightness and distraction and certainly a smile to our times there. Super firm. I give them 5 stars and 10 out of 10. Thank you so much guys.
Apr 1st, 2023

This is the 2nd time we have used E Sparks and Ellements, first for my wonderful Grandpa and now for sadly for my Amazing Dad. Victoria and her team recently did my Dad's funeral for me and it was a very very difficult time. They picked him up from Micheal Sobell hospice and brought him into their care. He was well looked after and treated with the dignity and respect he deserved. I was treated with compassion and understanding and all my wishes and needs were met. I was very emotional and distressed and they were very caring and even called to make sure everything was fine with the arrangements. They even last minute stopped leaving the funeral directors so I could quickly put something in the coffin and say goodbye even though I had said I wasn't going to view in the chapel of rest. Totally professional and nothing was too much trouble for them, they went above and beyond for me and my brother to make sure everything was perfect to give my Dad the best Goodbye and send off he deserved. Would highly recommend Victoria and all of the team at E Sparks in Northwood. Honestly they were so amazing and professional. Thank you so much to you all for providing my Dad with the best care and the respect he deserved. I hope I don't have to use you soon but if I did I wouldn't hesitate to chose you as our family funeral directors.
Feb 24th, 2023

During a really difficult and upsetting time I can not thank the team at E Spark for everything they have done. A real family run business who would not do enough for me. Special thank you to Louise, heather and also the loveliest friendly dog Charlie. Who a long with everyone else was giving me great comfort. I know my lovely daddy was truly looked after. I can thank and recommend enough.
Feb 3rd, 2023

Completely unprofessional, no empathy. A dog with its own bed in reception and his owner fussing over it when I arrived. Door to room left open during interview. A man came in talking very loudly and had to be shushed. No empathy, not sufficient prepared information packs to be given, blaming other office for not bringing more. Questioned why we were arranging this so soon after the death. On leaving woman and dog still in reception and man sitting in office chair swinging around. Clearly all very much at home. As we were all not happy with this we called Ellements ( as they had arranged the appointment) to say we would not be continuing with their company. There has been no contact to ask why . Maybe they dont care!
Dec 2nd, 2022

These guys organised my brothers funeral. They handled everything with great detail and care. They are really caring and comforting and just great people. This was all during the covid time too and they still managed to allow the family and friends a great send off. Cant thank them enough
Mar 25th, 2021