St. Mark's Hospital

Excellent team especially Margaret Vance. DR Rawen Kader was leading . Had a painless experience with excellent care.
Apr 25th, 2023

All the staff that treated me were excellent.
Apr 16th, 2023

Mar 22nd, 2023

Was a great hospital but unfortunately due to the workload it has gone downhill. Now no better that my local hospital. Doctors have two minuets to see you and rush you out of the door, that is if you can get a face to face appointment. I was discharged after 30 years for asking for a local endoscopy as the parking at St Marks is vanishing fast under development!
Feb 24th, 2023

I don't know where to begin. Over 7 years the admin staff here have become more and more unprofessional and rude and lacking attentiveness and focus. I received my paperwork only to find wrong patient number wrong details that itself is data protection. The reception at endoscopy the admin staff are so rude not professional I think they need to go back to get some training. I always say if u don't like your job leave. St marks consultants nurses are great Dr akbar Dr Hart are amazing the others not so much. Northwick have better admin staff and central middlesex. St marks needs to have a restructuring programme start fresh with new staff and give staff thorough training. A smile goes a long way politeness kindness these are basic patient relationship. When speaking to them on the phone they don't sound happy. I asked one of staff their full name by law they have too... they are rude so please read the bad reviews base they are all right correct in everyday. So today I received my appt for the new hospital I'm getting transferred too I have to excellent service by the new hospital. But St marks admin back office GOT IT WRONG AGAIN THEY GAVE MY OLD ADDRESS TO THEM WHEN MY NEW ADDRESS I WAS RECEIVING APPTS PRIOR WHEN SEEN AT ST MARKS ONKY CAN IMAGINE WHO THEY ARE THAT DONE THAT. ADMIN BACK OFFICE NEED TO FOCUS BE MORE ATTENTIVE ATTENTION TO DETAIL WHEN IT COMES TO PAPERWORK INPUTTING INFORMATION AS THEY HAVE MANY TIMES GAVE WRONG HOSPITAL NUMBER ON PAPERWORK WRONG ADDRESS ALL OF WHICH IS GDPR DATA PROTECTION.
Feb 21st, 2023