Cedar House Orthodontics

Absolutely disgusted !! I wish I could leave less than a one star review !!! My 16 year old daughter was referred 2 years ago by her regular dentist for braces to be fitted to her teeth due to misalignment of teeth and bite. After a very basic VISUAL examination (no measurements or X-rays taken) she was told she did not qualify for NHS treatment and would therefore have to pay for private treatment. I requested a re referral from her regular dentist who agreed, with a long wait due to Covid which had a negative impact on her mental health and self worth, she was refreshed to an alternate orthodontist. She had her first consultation today 01/08/22 which was VERY thorough with lots of measurements and X-rays taken and a second opinion regarding extraction treatment from the specialist. It was confirmed that she does qualify for NHS treatment which will now commence ASAP. I am disgusted and very disappointed with the flippant response, basic visual examination has lack of treatment from Cedar house (a so called dental specialist) This has resulted in a massive drop in self confidence of my daughter over the last 2 years, and has had a huge negative impact on her mental health, which has resulted in personal counselling and much distress to the family. It seems to me this practice is more concerned with making money through private treatment rather than due care to qualifying NHS patients. I shall be making an official complaint both to the practice and NHS and seeking legal advise.
Jul 10th, 2022

Nov 18th, 2022

Nov 7th, 2022

Oct 1st, 2022

Professional, efficient and friendly. Results for my two children who had braces have been fabulous. Appointments are easy to make and they always accomodated me coming in at convenient times. Thank you.
Oct 15th, 2021