Composite Door Shop

Bought a composite door from this team, and from the beginning they dealt with my multiple phone calls to confirm the product details exactly. Very patient ladies on the end of the phone throughout. We decided to use our own fitter as it was pre-paid in our builders works and the shop didn't cause any fuss. 6 months in, we found the product itself had a defect - the manufacturer had forgotten to add weep holes to the door so the water was draining into the porch (this is the only reason I put a 4/5 stars as I would expect something like this to be called up in a quality check). I called up the Composite Door Shop, and again the ladies and manager were helpful enough to chase through with the manufacturer, and even sent their own door fitter to come and fix the problem free of charge - knowing it wasn't our mistake. I didn't even have to push for this, they offered this service without questions. I was blown away by the honesty, and a real family-type feel to ensuring the customer is taken care of. I'm in the large-scale construction industry myself, and I do believe that if every trade and consultant I worked with were honest enough to admit a mistake and rectify, the whole industry would run much smoother! Thank you to the whole Composite Door Team for this service.
Jan 3rd, 2023

my contemporary composite door and window set has just been installed by David Chapman whose standard of workmanship and knowledge, attention to detail was nothing short of excellent, .We are delighted with the quality of the door set.Would most certainly recommend Compositedoor shop .Big thank you to Steve and the team and David Chapman. regards Stewart harris
Oct 18th, 2022

Very pleased with the door, quick delivery, at a good price, had a small dent in letterbox which was replaced immediately, l installed the door highly recommended,
Sep 27th, 2022

Very good experience from start to finish. Everything was discussed on the phone followed by a visit to my premises to confirm the order and measurements taken. Quote was very reasonable to supply door, fit and dispose of the old door. The door was delivered on time and fitted by a competent fitter.
Aug 15th, 2022

Very disappointing & rude service following an unsuitable door being fitted... We selected this company to supply a new door to our busy clinic, unfortunately there is a severe lack of information on the website when using their outwardly useful online design service there is no notifications that seemingly aesthetic changes result in fundamental changes the the function of the door. In our case they have fitted a door system that locks everytime the door is closed... this is despite paying for survey and install service that the website quotes as being able to discuss technical aspects and amend the order accordingly. Most galling however, is having to deal with the "director" Steve, who has cost me best part of 3 shifts emailing back and forth blatantly stonewalling. Despite having a survey team specifically for this purpose, he is claiming he can't be expected to guess my needs as a customer and therefore I am solely responsible as I should have researched things like lock websites before ordering a door. The door itself is almost enough for me to give them a second star in this review, but would warn against using this company and specifically their online design service as the website is as unfit for purpose as the door ended up being! ;(
Nov 1st, 2022