Afternoon Tea at Wynyard Hall

( 2 Reviews )

Wynyard Hall Tees Valley
Northern Parishes Ward, eng TS22 5NF
(174) 064-4811

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Chamber Rating

4.5 - (2 reviews)

Read Our 2 Reviews

Chamber Rating

4.5 - (2 reviews)

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Cathy Hynd
Absolutely atrocious service. Booked a high tea for 4 at the cost of 140 and was told it was 72 hours cancellation notice by the girl that took my payment. My mother was taken into hospital for heart surgery after collapsing during a routine hospital appointment unexpectedly. I phoned them outwith the 72 hours I was informed of and asked to cancel only to be informed that I would not be refunded. There was no offer of a resolution other than your not getting a refund. The girl that informed me of the cancellation notice denied telling me this. I asked if it could be put on a gift card to use at a later date after my mother had recovered well enough to attend only to be told no. I couldnt carry it forward because they were changing their menu for Christmas. Worst customer service Ive encountered. Would definitely not recommend. Would have given a zero if there was an option. Management refused to discuss this matter with me as it seems they are never on site any day you phone. My mother is out of hospital now and is making a good recovery not that anyone expressed any concern. This was not the 80th birthday treat I was planning on for my mother.
Nov 27th, 2022
Cheryl Walker
Delicious! Excellent service (although a top up of tea would have been nice). Beautiful surroundings. We enjoyed the use of the spa too.
Nov 20th, 2022
malcolm Fox
A visit to here is a must
Jun 9th, 2022
Jeanette Beha

Jun 27th, 2021
Lawrence Peek
We had a really great afternoon and I enjoyed the food
Aug 5th, 2020

Read Our 2 Reviews

About
^{Afternoon Tea at Wynyard Hall}

Afternoon Tea at Wynyard Hall is located at Wynyard Hall Tees Valley in Northern Parishes Ward, England TS22 5NF. Afternoon Tea at Wynyard Hall can be contacted via phone at (174) 064-4811 for pricing, hours and directions.

Contact Info

(174) 064-4811

Questions & Answers

Q What is the phone number for Afternoon Tea at Wynyard Hall?

A The phone number for Afternoon Tea at Wynyard Hall is: (174) 064-4811.

Q Where is Afternoon Tea at Wynyard Hall located?

A Afternoon Tea at Wynyard Hall is located at Wynyard Hall Tees Valley, Northern Parishes Ward, eng TS22 5NF

Q What is the internet address for Afternoon Tea at Wynyard Hall?

A The website (URL) for Afternoon Tea at Wynyard Hall is: https://www.wynyardhall.co.uk/eat/

Q How is Afternoon Tea at Wynyard Hall rated?

A Afternoon Tea at Wynyard Hall has a 4.5 Star Rating from 2 reviewers.

Ratings and Reviews
^{Afternoon Tea at Wynyard Hall}

Overall Rating

( 2 Reviews )

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Cathy Hynd _{on Google}

Nov 27th, 2022

Absolutely atrocious service. Booked a high tea for 4 at the cost of 140 and was told it was 72 hours cancellation notice by the girl that took my payment. My mother was taken into hospital for heart surgery after collapsing during a routine hospital appointment unexpectedly. I phoned them outwith the 72 hours I was informed of and asked to cancel only to be informed that I would not be refunded. There was no offer of a resolution other than your not getting a refund. The girl that informed me of the cancellation notice denied telling me this. I asked if it could be put on a gift card to use at a later date after my mother had recovered well enough to attend only to be told no. I couldnt carry it forward because they were changing their menu for Christmas. Worst customer service Ive encountered. Would definitely not recommend. Would have given a zero if there was an option. Management refused to discuss this matter with me as it seems they are never on site any day you phone. My mother is out of hospital now and is making a good recovery not that anyone expressed any concern. This was not the 80th birthday treat I was planning on for my mother.